Privacy Policy

1. Introduction

Mentor Clock (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and share information when you use our platform, website, and services.

2. Information We Collect

Account Information: Name, email address, profile photo, role (mentor/mentee), and professional details you provide during registration.

Usage Data: Session bookings, platform interactions, feature usage, and analytics data collected automatically.

Session Data: Session notes, AI-generated summaries, progress tracking data, and feedback you provide.

Payment Information: Processed securely through our payment partners. We do not store credit card numbers directly.

Communications: Messages sent through our platform, support inquiries, and feedback.

3. How We Use Your Information

We use your information to: provide and improve our services; match mentees with mentors; generate AI-powered session insights; process payments; send relevant notifications; ensure platform security; and comply with legal obligations.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with: service providers who help us operate the platform (hosting, analytics, payment processing); when required by law; and with your explicit consent.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, access controls, and monitoring. No system is perfectly secure, but we take every reasonable precaution.

6. Your Rights

You have the right to: access your personal data; request correction of inaccurate data; request deletion of your data; export your data in a portable format; withdraw consent for optional data processing; and lodge a complaint with a supervisory authority.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

8. Cookies

We use essential cookies to operate the platform and optional analytics cookies to improve our services. See our Cookie Policy for details.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or platform notification.

10. Contact Us

For privacy-related inquiries, contact us at privacy@mentorclock.dev or visit our Contact page.